Business Writing

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This course is designed for those who wish apply in administrative sectors or employees at different work settings that require to master business communication in written format. Students will cover the following sections:

Documentation formats (APA formats vs. MLA formats)

Grammar Guide for writing

  • Sentence structure and types (Simple/Compound/ Compound – complex)
  • Sentence errors (Fragments/ Run-on (fused) sentences/ comma-splice)
  • Major Tenses
  • Conditionals
  • Passive structure
  • Clauses (Adjective, noun, adverb clauses)
  • Sentence length and readability
  • Parallelism and Subject-verb agreement
  • Cohesion and Coherence (use of transitional expressions and connectors)
  • Hedging
  • Quantifiers
  • Gerunds
  • Adjectives, adverbs, nouns, articles, & prepositions

Punctuation and Spelling

Word choice

Academic Integrity

  • Plagiarism and how to avoid?

Principles of Business Writing (3 * 3 writing process)

    • Communication
    • Professionalism: Teamwork, Listening, Nonverbal, and Etiquette Skills
    • Components of 3 * 3 writing process
      • Phase 1: Analyze, Anticipate, Adapt (time allocation: 25%)
      • Phase 2: Research, Organize, Draft (compose) (time allocation: 25%)
      • Phase 3: Edit, Proofread, Evaluate (time allocation: 25%)

Phase 1: Prewriting

Phase 2: Writing

  • Information collection (formal and informal)
  • Information organization (Brainstorming and brain writing)
  • Idea grouping to show relationships (outlining)
  • Direct and indirect strategies
  • Well-organized paragraphs

Final tips

  • Fonts, size, not in CAPS, Underling
  • Numbering and bulleting lists
  • Headings

Phase 3: Revising

Samples of business writings

  • Emails
  • Memos
  • Letters
  • Persuasive messages (Positive messages)
  • Complaints messages
  • Request messages
  • Negative messages
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